Top 10 Tips for Conducting Interviews and Observations

A Safety and Accountability Audit (or community assessment process) is rooted in the first-hand experiences of real people's lives - including that of the front line workers whose actions directly impact public safety. Observing practitioners engaged in their day to day work is just as important as is interviewing them about it. To observe without interviewing means we risk making up the meaning of what we see; to interview without observing means we miss the actual work that people do. This webinar will provide you with concrete tips to prepare for and implement meaningful interviews and observations as part of your fuller community assessment.